Owner and Data Controller

 

Karen Thursby

ALOLA YOGA

23 Southend Avenue

Darlington

DL3 7HW

 

Owner contact email: karen@alola.yoga

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Types of Data collected

 

I receive, collect and store any information you enter on my website or provided to me in any other way. In addition, I collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and booking history. I may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. I also collect personally identifiable information (including name, email, phone numbers, communications, registration forms); comments, feedback, reviews, recommendations, and personal profile.

 

How I collect information?

 

When you book a service on my website, as part of the process, I collect personal information you give me such as your name, phone number and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do I collect such personal information?

 

I collect such Non-personal and Personal Information for the following purposes:

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1. To provide and operate the Services;

2. To provide my Users with ongoing customer assistance and support;

3. To be able to contact my Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which I may use to provide and improve my services; 

5. To comply with any applicable laws and regulations.

 

How do I store, use, share and disclose your personal information?

 

ALOLA.YOGA is hosted on the Wix.com platform. Wix.com provides me with the online platform that allows me to sell my products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. Data required for group mailings is held on Mailchimp and keep to minimum information to enable limited and minimal email communications.

Written data, e.g. registration forms are held in strict accordance with current data protection policy in locked cabinets or within my personal care.
 

 

How do I communicate with you?

 

I may contact you to notify you regarding your booking, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about my company and any charity events I organise. For these purposes I may contact you via email, telephone, text messages, and postal mail.

 

 

How do you use cookies and other tracking tools?

 

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how I use it and why I sometimes need to store these cookies. I will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality.

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For more general information on cookies see the Wikipedia article on HTTP Cookies.

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I use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

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You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

 

 

How can you withdraw your consent?

 

If you don’t want me to process your data anymore, please contact me at karen@alola.yoga or send me mail to: Karen Thursby, ALOLA YOGA, 23 Southend Avenue, Darlington, DL3 7HW

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Privacy policy updates

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I reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If I make material changes to this policy, I will notify you here that it has been updated, so that you are aware of what information I collect, how I use it, and under what circumstances, if any, I use and/or disclose it.  Your data is never shared with a 3rd party without your written consent.

 

Questions and contact information

 

If you would like to: access, correct, amend or delete any personal information I have about you or would like to request more details concerning the collection or processing of personal data, you are invited to contact me at karen@alola.yoga or send me mail to: Karen Thursby, ALOLA YOGA, 23 Southend Avenue, Darlington, DL3 7HW